Drivers petitioned in April 2026 for one base fare across the apps. Khmer Times reported the ministry then announcing 500 riel on top of each fare until 31 August. Grab has not changed its own terms since 29 May.
More than 100 tuk-tuk drivers gathered outside Grab’s Phnom Penh office on 27 April 2026. They left without a deal. They sent a petition to the Ministry of Labour and Vocational Training, which settles disputes between workers and companies. It asked the ministry to press the ride-hailing firms to set one base fare across all the apps. A base fare is the flat charge a trip starts at, before kilometres count. CamboJA reported the protest and the petition.
Sun Mesa, the ministry’s spokesman, said it had received the petition and was reviewing it. Grab had already cut its commission to 15 percent after an earlier protest that month, before the ministry got involved. Commission is the share of a fare the app keeps. Kan Chhunnat, Grab Cambodia’s public affairs and policy manager, said the 15 percent held, and that anything taken above it came back the next day. Those accounts are CamboJA’s.
On 19 May the labour ministry announced 500 riel on top of existing rates for every trip, running from 1 June to 31 August. The companies agreed to take no more than 15 percent in commission. The ministry said they must give notice before suspending an account. Khmer Times reported this. The ministry has not published the text on its own site, read on 2 September.
A driver at the 27 April protest told CamboJA that appearing on camera could lead the company to suspend their app accounts. The drivers had asked for one fare across the apps. What the ministry announced was a top-up with an end date.
On 31 August, Sun Chanthol received Chin Yin Ong of Grab. Sun Chanthol is a deputy prime minister and heads the Council for the Development of Cambodia, the body that courts and approves foreign investment. The Council’s account of the meeting, published on his page, gives its purpose as exchanging views and “further exploring cooperation”. It lists three subjects: electric vehicle policy, charging points, and Grab’s contributions toward price rules still to come in ride-hailing. The line after it refers back to the in-depth exchanges on those same topics.
The Khmer word the account uses for those rules, បទប្បញ្ញត្តិ, is a general term for provisions. It names no prakas, no sub-decree and no decision. A prakas is a ministerial rule, and it ranks below a law.
The labour ministry’s own channel, read on 2 September, carries nothing about the end of that period, an extension or a replacement.
Agence Kampuchea Presse, the state news agency, carried the meeting the next day. Its headline had the Council and Grab partnering to advance electric vehicle infrastructure. It reported that the two “have agreed to deepen cooperation”, and said they had traded views on shaping a balanced set of rules.
On 25 August the labour minister had witnessed a memorandum between his ministry and six passenger and delivery platforms, Grab among them, on spreading job information and employment services to the public. Readouts of calls like the one on 31 August are routine on the deputy prime minister’s page, which carries many of them.
Nothing in the accounts read for this piece, on either ministry’s channel or in the reports of the meeting, has Grab asking for anything on price. None of them describes the memorandum or the meeting as a talk about fares. The ministry did act: it confirmed it had the petition, and three weeks later it announced the top-up.
The transport ministry licenses transport companies and their vehicles. It had items dated 1 and 2 September on its press pages, and none of them touched ride-hailing or pricing. Its index of prakas carries no entry dated later than 17 March 2025, while the notices on its documents pages run to 19 August 2026. Either no prakas has issued since, or the index is not where one would land.
Grab has not amended its published terms for Cambodia since 29 May. Clause 6.1.1 makes the service fee a percentage of what a user pays, as Grab determines, subject to any limit in applicable law. The clause sets no percentage.
The transport ministry’s index does carry recent road prakas. The two most recent are both dated 25 February 2025. One sets how a road licence is granted, renewed, transferred or refused. The other sets how one is suspended or revoked. Their subject is licences: who gets one, who may transfer one, and who loses one.